Privacy & GDPR Policy.

This document is the GDPR (General Data Protection Regulation) and Privacy Policy for Cut the Clutter Professional Decluttering and Organising. It explains what kinds of personal data I collect from you when you interact with me, how I’ll store and process that data, and how I’ll keep it safe.

I am also the Data Controller for Cut the Clutter which means that I am the person responsible for keeping your information safe and secure, giving you access to it if you need it, and disposing of your information if you ask me to or when a reasonable time period has elapsed.

This section explains the types of personal data I collect from you, as well as how and why I use it. The types of personal data I collect fall into one of three categories:

The personal data that I collect and store about you includes: your full name, your telephone number(s), your physical address, your email address(es), your Skype handle, and any other online identities that you wish to share with me if we have chosen to use online meeting systems for our sessions together.

I collect this personal data from you so that we can arrange to meet either virtually or in person so that we can have a decluttering and organising session, or so that I can meet with you in a group setting to present a workshop or talk.

I collect this personal data via our chosen method(s) of communication, most likely in our email or telephone conversations. I only collect the minimum amount of information required in order to be able to make appointments with you, visit your home for a scheduled appointment,  to make an appointment to meet with your group for a talk or workshop, or meet with you online for a virtual appointment via your meeting system of choice.

If for any reason you require access to the personal data that I hold about you, you are able to request this from me via email at cut-the-clutter@outlook.com.

If you would like to make a request to change or update any or all of the personal data that I hold about you, you are able to request this from me via email as above.  I will respond to your request and make the requested changes and updates free of charge within a reasonable time frame.

If for any reason you wish for me to dispose of any or all personal data that I hold about you, you are able to request this from me via email as above. I will respond to your request and notify you that I will be deleting the data you have requested me to delete. This will be free of charge and will take place within a reasonable time frame.

As the Data Controller for Cut the Clutter, I am required to keep all your personal data safe and secure. Your data is stored on my laptop computer, which is password-protected. I can also use my iPad and phone to access your information via my email accounts. My iPad and phone are also password-protected, as are my email accounts.

The only paper record I keep about you is a copy of my Terms and Conditions document signed and dated by you if you are a one-to-one client. This signed Terms and Conditions document protects both of us and is the information I must present to my insurer, Westminster Insurance, in the case of an insurance claim. The only information on the document relating to you is your signature and the date. These documents are kept in a file in my office.

a) Notify the police if it is a physical theft or loss of my laptop, phone, or iPad.
b) Notify Outlook (my email provider) if it is a case of email hacking.
c) In any of these cases, report the data theft, breach, or hack to the ICO (Information Commissioner’s Office), which is the Regulator for the UK, if the incident has a high likelihood of severity of a resulting risk to the affected clients’ rights and freedoms.
d) In any of these cases, I would contact all of the clients whose personal data has been compromised and would provide advice in order to help them protect themselves of any effects of the breach.
e) In any of these cases, I would write up a report of the breach so it was fully documented.